Rogue Gems Support

Last updated: May 5, 2026

Need help with Rogue Gems? This page covers common support questions for the iOS version.

Basic Troubleshooting

• Make sure your device is running a supported version of iOS or iPadOS.
• Close and reopen the app if the game does not respond as expected.
• Restart your device if audio, touch input, or display behavior seems unusual.
• Check that Music and Sound Effects are enabled in the in-game Settings menu.

Gameplay Help

In Classic Mode, drag each gem pair to a column and release it. Gems of the same color clear when they touch horizontally or vertically. Stones break when nearby clears hit them, and rainbow gems open reward choices.

Zen Mode removes stones, rainbows, and reward popups for a calmer game. Paint Mode lets you choose gems and place them freely on a canvas grid.

Purchases and Refunds

Rogue Gems is purchased through the App Store. Apple handles App Store payments, receipts, and refund requests. For refund help, please use Apple's official purchase support.

Privacy

Rogue Gems does not collect personal data, analytics data, advertising identifiers, or location data. Limited game settings and progress are saved locally on your device.

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